3829873 - Tap to Expense error: "Unable to connect to the server. The system is under maintenance or you may set invalid Device ID."

Symptom

Concur Tap to Expense displays an error message in the app:

Unable to connect to the server.
The system is under maintenance or you may set invalid Device ID.

Environment

Expense > Japan Public Transportation (JPT)

Product

Concur Expense all versions

Keywords

Tap to Expense app fails to integrate IC card data. , KBA , CON-EXP-JPT-GEN , JPT General , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.