SAP Knowledge Base Article - Preview

3829908 - Why different route or amount is registered when user create expense from Favorite Routes in New JPT?

Symptom

When you searched for a route in the past with the new JPT, you clicked the star mark to register the route/route as a favorite.
After using the same route again, you tried to create it from the Favorite Routes tab by pressing the Select Route button for that route, but the system created an amount or route that was different from the route when you marked it as a favorite.


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Environment

Expense > Japan Public Transportation (JPT)

Product

Concur Expense all versions

Keywords

When creating data from Favorite Routes in the new JPT, different amounts or routes may be created. , KBA , CON-EXP-JPT-GEN , JPT General , Problem

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