SAP Knowledge Base Article - Preview

3829936 - Why does a color image turn into graycale even though the Japan e-Bunsho timestamp feature is enabled for the invoice policy?

Symptom

After uploading a PDF file scanned in color on an invoice and pressing the timestamp button, the image changed from color to black and white.
Why does the color image turn into grayscale even though the Japan e-Bunsho timestamp feature is enabled for the invoice policy?


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Environment

Invoice

Product

Concur Invoice all versions

Keywords

After uploading a PDF file scanned in color on an invoice and pressing the timestamp button, the image changed from color to black and white. , KBA , CON-EXP-ADM-MOP , Monitor Payees , CON-CA-ADM-PAS , Policy Assistance , Problem

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