SAP Knowledge Base Article - Preview

3830156 - Error when opening 'New features are available' notification or Help in User Assistance in SAP Analytics Cloud (SAC)

Symptom

  • An error occurs when trying to open the 'New features are available.' notification.
  • Error appears after one or more authentication pop-ups when accessing Help or the banner.
  • Messages indicate the Help functionality is blocked, including text about a space not being set up and access not being allowed.


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Environment

SAP Analytics Cloud 2026.15.3

Product

SAP Analytics Cloud 1.0

Keywords

new features banner, Help panel, User Assistance, QRC notifications, Edge, tracking prevention, third-party cookies, storage access, blocked, access not allowed, space not set up, IAS, XSUAA, authentication, Edge, not allowed , KBA , LOD-ANA-REL-AST , User Assistance, QRC notifications, audit logs, and related , LOD-ANA-ADM , SAC Administration , Problem

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