SAP Knowledge Base Article - Public

3830160 - Data Management page stuck on continuous loading when opening import jobs based on datasphere Odata connection

Symptom

  • The Data Management page remains stuck in a continuous loading/refreshing state and does not load successfully.
  • When attempting to access or configure data import jobs, the page displays a loading indicator indefinitely.
  • No error message is displayed.

Environment

  • SAP Analytics Cloud 2026.15.12 (Client)
  • SAP Analytics Cloud 2026.15.11 (Server) 

Reproducing the Issue

  1. Log in to the SAP Analytics Cloud non-production environment.
  2. Navigate to Modeler → Data Management.
  3. Select or attempt to open a data import job.
  4. Observe that the page remains in a continuous loading/refreshing state and does not load.

Cause

This issue is currently under investigation of development team.

Resolution

This issue is currently under investigation of development team.

See Also

  • Refer to: Note 3806304 - Import job status shows permanent loading indicator in Data Management despite successful completion.
  • Refer to: Note 3788238 - OData export jobs stuck on loading in SAP Analytics Cloud.
  • Refer to: Note 3804546 - Datasphere services unavailable for Seamless Planning models in SAP Analytics Cloud.
  • Refer to: Note 3726512 - Non-Datasphere users able to publish data in Seamless Planning stories in SAP Analytics Cloud.

Keywords

data management, continuous loading, stuck loading, spinning indicator, import job, data import, modeler, data management page, seamless planning model, datasphere permissions, odata connection, network errors, browser troubleshooting, tenant region, status polling , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions