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3830166 - WDA Approve Time Sheets app dump with 500 Internal Server Error - Exception "PROFILE_NOT_FOUND"

Symptom

Approver open the Approve Time sheets app got error "500 Internal Server Error".

Meanwhile there is a ST22 dump in the backend:

Category                      ABAP programming error
Runtime Errors              RAISE_EXCEPTION
ABAP Program               CL_MSS_CAT_APPR_CUSTOMIZING===CP
Application Component  CA-TS
Exception condition        "PROFILE_NOT_FOUND" triggered

The exception is by SELECT SINGLE * FROM cats_appr_cust


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Environment

  • SAP HCM
  • ESS/MSS WDA

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

HRMSS_C_CATS_APPR , HRMSS_AC_CATS_APPROVAL, HRMSS_A_CATS_APPROVAL,  HRMSS_AC_CATS_APPR_1, HRMSS_A_CATS_APPR, HRMSS_AC_CATS_APPROVAL_1, HRMSS_A_CATS_APPROVAL_1, Approve Working Time, , KBA , CA-TS-IA-XS , Self Services Web Dynpro , Problem

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