3830285 - Standard Survey Answers with Attachments” data source (FNDQRERUNTATTACHB), the “Survey Response Attachment” field displays “Not assigned”

• In the “Survey Answers with Attachments” data source (FNDQRERUNTATTACHB), the “Survey Response Attachment” field displays “Not assigned” for question-level attachments that exist and are viewable in the UI.
• Rows for generic visit task-level attachments appear in results even when the selection is fixed to a specific Survey ID; these rows show no Answer Text (“#”).
• Filtering on Question Description cannot exclude rows with “#” (both with an IN list and with “is not #” in Advanced selection).
• The data source does not expose suitable linkage fields to reliably join to Visit/Account/Employee context.

• SAP Cloud for Customer core applications
• Analytics Service Cloud

1. In the Visits UI, open a visit that contains a survey with question-level attachments and verify that attachments are visible on the survey questions.
2. In Business Analytics > Design Data Sources, preview data source “Survey Answers with Attachments” (FNDQRERUNTATTACHB) and apply selections for a specific Survey ID and the corresponding visit/document.
3. Observe that “Survey Response Attachment” may show “Not assigned” for those question-level attachments.
4. Observe that unrelated visit task-level attachments appear in the results and that filtering Question Description with IN or “is not #” does not exclude “#” rows.

• The data source design returns both text-based and attachment-based responses as separate rows; attachment-only rows display “#” in Answer Text.
• Using only visit and survey selections can include other attachment records associated with the same visit.
• Application/UI linkage is correct; the behavior originates from the analytics/data source structure.

1. Build the report on “Survey Answers with Attachments” and include both answer- and attachment-related characteristics/key figures.
2. Apply filters to keep only attachment-based response rows (use attachment-specific fields/indicators rather than relying on Question Description “is not #”).
3. Use row selections and characteristics to separate attachment rows from text-only rows and to suppress unrelated visit task-level attachments.
4. If standard reporting cannot fulfill the requirement, consider a custom approach via the SDK; refer to: How to fetch attachments from a survey answer (SDK).

• refer to: How to fetch attachments from a survey answer (SDK)

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