3830488 - Pending onboarding tasks remain on Task Management Dashboard after completion - Onboarding

Pending tasks remain visible in the Task Management Dashboard in Onboarding after completion.

SAP SuccessFactors Onboarding

1. Proxy as a user who manages onboarding tasks.
2. Open Onboarding.
3. Go to Task Management (Manage Tasks).
4. Observe that an uncompleted remain pending/overdue even though they were completed when checked from Manage Data.

Either the cancelled or completed Task has no End Date, which leaves a stale entry on the Task Management Dashboard. But this happens mostly for a cancelled task that doesn't have end date.

1. Go to Manage Data.
2. Open Process Object.
3. Search for the Cancelled or Completed Task
4. Enter an appropriate End Date (for example, the task completion or cancellation date).
5. Do this in Manage Data > Process Task or Compliance Process task if it's a compliance task
6. Save the record.

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