3830510 - Why I'm seeing the message 'Policy navigator functionality is not enabled for your company'?

I'm trying to ask questions based on my knowledge base, but I'm getting the answer below:

Expense > Report Creation / Returned

Concur Expense all versions

I'm seeing a message that a feature is not enable for my company when utilizing Joule , KBA , CON-CA-ADM , Administration , Problem

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