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SAP Knowledge Base Article - PreviewSymptom
- During Step 1 "Provide Identity Provider metadata", the wizard shows the error: "An error has occurred. Contact your administrator"
- The step turns yellow and all options are disabled for a few minutes
- After approximately 30 minutes and a page refresh, Step 1 turns green and allows proceeding to Step 2
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Environment
- SAP Cloud Integration for data services
- HANA Cloud Integration for Data Services
Product
SAP Cloud Integration for data services 1.0
Keywords
Off‑Neo migration, CI‑DS, identity provider metadata, Step 1 error, yellow state, green status, wizard status, no email notification, timeout, disabled UI, background operations, admin notification, migration wizard, tenant creation, Kyma Runtime , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , Problem
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