3830610 - Auto Reverse group journal entries not posted after workflow approval in Group Reporting

Documents configured with Auto Reverse are not posted when processed through workflow, but posting succeeds when workflow is not involved.

The same configuration worked previously (for example, earlier in the year) and began failing after a recent release.

SAP S/4HANA Cloud Public Edition

1. Configure a group journal entry document type (for example, 31) with Auto Reverse enabled.
2. Create a group journal entry and submit it to workflow for approval.
3. Approve the workflow.
4. Observe that the document is not posted.

Known regression issue causing a conflict between workflow approval and Auto Reverse for group journal entries.

1. Implement the hotfix that addresses this regression: HotFix 5 (HFC05). The fix is available in HotFix 5 (HFC05). HFC05 Release to Host (RTH) is planned for 8 October 2026. 
2. After HFC05 is deployed to the tenant per the standard Release-to-Host schedule, retest posting of group journal entries with Auto Reverse through workflow.
3. If the issue persists after HFC05 is available and applied, collect a reproducible example and open a support case referencing this KBA.

• refer to: 3072643 - Information about support platforms (Expert Chat, Communities, Built-In Support)
• refer to: 2563519 - SAP S/4HANA Cloud - How to create the perfect incident
• refer to: 560499 - Customer Interaction Center: Hotline - Chat - Online Form

Auto Reverse, workflow approval, not posted, group journal entry, Group Reporting, document type 31, document type C1, posting failure, reversal posting, reversal period, posting period open, regression, 2608, HFC05, hotfix , KBA , FIN-CS-JE-2CL , Group Journal Entry for S/4HANA Group Reporting (Public Cld) , Known Error