SAP Knowledge Base Article - Preview

3830620 - Distribution Tracking in Plan Communicator shows no results after system migration in SAP Incentive Management

Symptom

  • Compensation admins cannot see any results in Distribution Tracking within Plan Communicator.
  • The page displays no results.
  • Issue observed after migration to the new reference architecture.
  • In some cases, a total count and multiple pages appear but navigating pages does not display rows.
  • Searching for a known distributed document may return results.


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Environment

  • SAP Sales Performance Management
  • Incentive Management on Hyperscalers

Product

SAP Incentive Management 2026

Keywords

Distribution tracking, plan communicator, no results, incentive management, titan, migration, business unit, participant, admin scope, permissions, workspace, filter, tracking grid, visibility, document distribution. , KBA , CEC-SAL-COM-PLC , Plan Communicator , CEC-SAL-COM , Incentive Management , CEC-SAL-COM-TITAN , SPM Titan Ref Architecture and Migration Incentive Mgmt , CEC-SAL-COM-CORE , Core Data , Known Error

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