SAP Knowledge Base Article - Preview

3830781 - IdP switch from Default to CIS fails in Identity Provider Administration tool with SCI_ERROR — SAP Analytics Cloud

Symptom

  • Attempting to change the identity provider from Default to CIS in the Identity Provider Administration tool results in an error and the change does not complete.
  • The provisioning workflow returns state "SCI_ERROR" (for example, progress around 37% observed in HAR).
  • The tool may display: "Tenant provisioning failed. Please try again later."
  • A correlation/request ID is generated.


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Environment

  • SAP Analytics Cloud 2026.15

Product

SAP Analytics Cloud all versions

Keywords

SAC, Identity Provider Administration tool, IdP switch, CIS, IAS, IPS, SCI_ERROR, SAML metadata, NameID, X.509 certificate, SingleSignOnService, correlation ID, provisioning failed, stuck processing, disable bundling , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

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