Symptom
Sales orders generated from Customer Projects bypass the approval workflow.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a Customer Project.
- Create billing items so that a sales order is automatically generated.
- Observe that no sales order approval workflow starts and related approval BAdI (SD_APM_SET_APPROVAL_REASON) is not called.
Resolution
- Sales orders with the sales document type SO01 will not trigger the sales document workflow.
- If this process is essential, submit this requirement as a feature request through the Customer Influence Portal under the session SAP S/4HANA Cloud for Sales.
See Also
Keywords
customer project, sales order approval, workflow not triggered, auto-generated sales order, BD_DOCUMENT_APPROVAL_PROCESS_SD, SD_APM_SET_APPROVAL_REASON, business user save, project billing, preliminary billing document approval, approval workflow, sales order workflow, bypass approval, document category C, S/4HANA Cloud Public Edition , KBA , SD-SLS-WFL-2CL , Approval Workflows (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public