SAP Knowledge Base Article - Public

3830837 - Sales orders from customer projects do not start approval workflow in SAP S/4HANA Cloud Public Edition

Symptom

Sales orders generated from Customer Projects bypass the approval workflow.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a Customer Project.
  2. Create billing items so that a sales order is automatically generated.
  3. Observe that no sales order approval workflow starts and related approval BAdI (SD_APM_SET_APPROVAL_REASON) is not called.

Resolution

See Also

  • KBA 2807810 - What is Support issue – What is Feature Request: Cloud Solutions
  • KBA 2963059 - How to Submit Feature Requests for SAP S/4HANA Cloud Product

Keywords

customer project, sales order approval, workflow not triggered, auto-generated sales order, BD_DOCUMENT_APPROVAL_PROCESS_SD, SD_APM_SET_APPROVAL_REASON, business user save, project billing, preliminary billing document approval, approval workflow, sales order workflow, bypass approval, document category C, S/4HANA Cloud Public Edition , KBA , SD-SLS-WFL-2CL , Approval Workflows (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions