SAP Knowledge Base Article - Public

3831091 - Error "Local object not found for update" after replicating data from ERP to SAP Sales & Service Cloud V2

Symptom

After replicating data from ERP to SAP Sales & Service Cloud V2, the error following error is raised:

 "code": "mapping.update.local.object.notFound.8014",
 "message": "Local object not found for update"

Environment

Integration for SAP Sales/Service Cloud Version 2 with SAP ERP.

Reproducing the Issue

  1. Replicate data from SAP ERP to SAP Sales Cloud and Service Cloud V2 system.
  2. Check the inbound failed message in Message Monitoring with error "Local object not found for update".

Cause

The error "Local object not found for update" is raised when a message has the action code Update, but the object that should be updated isn't found.

This will lead to a retry, but if the error isn't resolved after the retries, you will see this error in the monitor.

Resolution

To resolve this, ensure the object that should be updated exists in SAP Sales & Service Cloud V2. If necessary, resend the master record from ERP to SAP Sales Cloud and Service Cloud V2 using the appropriate transaction.

Keywords

replication error, business partner, contact address, ECC to V2, Local object not found for update, mapping.update.local.object.notFound.8014, message monitor, update, SAP Sales Cloud and Service cloud V2  , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions