SAP Knowledge Base Article - Preview

3831194 - New contact created from Account pane not visible until refresh

Symptom

  • When a new Contact Person is created from the Contact pane of an Account, the contact does not immediately appear in the contact list until the user refreshes the Contact pane.
  • After refreshing the Contact pane, the Primary Contact field in the Account header is still not updated; a second refresh at the Account header level is required.


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Environment

  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

contact not visible, contact list refresh, primary contact not updated, account header refresh, contact quick create, asynchronous relationship, hasContactPerson, isContactPersonFor, contact pane, delayed ui update, account contacts, main contact, sap sales cloud v2, account screen refresh, contact creation delay , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , Problem

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