/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
• Team or manager information is missing in the Employee Profile for users assigned to a team within an Organizational Unit.
• Organizational Unit Name and Manager fields are empty in the General section of the Employee Profile.
• Employees are listed under the Organizational Unit’s Employees tab, but the profile still shows blank values for team and manager.
Read more...
Environment
• SAP Sales Cloud Version 2.
• SAP Service Cloud Version 2.
• SAP Sales Cloud and SAP Service Cloud Version 2.
• SAP Enterprise Service Management.
Product
Keywords
Organizational Unit, Employee Profile, Team Not Showing, Manager Not Showing, Valid From, Date Validation, SAP Sales Cloud V2, SSV2, Organizational Management, Blank OU Name , KBA , CEC-CRM-EMP , Employee for SAP Sales/Service Cloud , CEC-CRM-ORG , Organizational Unit for SAP Sales/Service Cloud , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)