SAP Knowledge Base Article - Preview

3831368 - Process Receipts shows multiple Received Records after Partial Returns and Follow-on Documents not Visible after Remote Receipt

Symptom

  • In the Process Receipts application, multiple records appear for the same item after initiating partial returns; these are perceived as duplicates.
  • Follow-on documents are not visible in Process Receipts after the item has been received at the remote location.
  • Items can move from the “Received” tab back to the “To be received” tab after Goods Issue/dispatch for the forward journey, to support remote receipt.


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Environment

SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition 2025

Keywords

Process Receipts, partial returns, split records, duplicate lines, follow-on documents, remote receipt, PCPR, Initiate Returns by Product, Manage Logistics, Goods Issue, dispatch, field logistics, Remote Logistics Management, S/4HANA Cloud private edition, goods receipt , KBA , CA-FL-GR , Goods Receipt for Field Logistics , Problem

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