SAP Knowledge Base Article - Preview

3831399 - Service calls not filtered by assigned service region using policy groups and planning scenarios — SAP Field Service Management

Symptom

Service Calls are not filtered by the coordinator’s assigned service region


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Environment

FSM Planning and Dispatching

Product

SAP Field Service and Asset Management all versions

Keywords

field service management, FSM, service calls, region filter, planning scenario, policy group, PLANNINGSCENARIO READ OWN VISIBLE, dispatching board, region visibility, permissions, caching, browser cache, visibility restriction, coordinator, work center , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem

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