SAP Knowledge Base Article - Preview

3831430 - Cannot create credit memo request with reference to sales order using digital payments since SAP S/4HANA 2025

Symptom

Attempting to create a Credit Memo Request with reference to a Sales Order that contains payment card (digital payments) details fails with error message: "Referenced sales order uses digital payment. Refer to an invoice instead." with message no. CX_MSR_TRC190.


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Environment

  • SAP S/4HANA 2025
  • SAP S/4HANA Cloud Private Edition 2025

Product

SAP S/4HANA 2025 ; SAP S/4HANA Cloud Private Edition 2025

Keywords

credit memo request, CMR, sales order reference, digital payments, payment card, CX_MSR_TRC190, referenced sales order uses digital payment, invoice reference, copy control routine 001, LV45C001, BEDINGUNG_PRUEFEN_001, SD, refund, billing document, copy control , KBA , SD-SLS-CMR , Credit Memo Request and Debit Memo Request , SD-SLS , Sales Documents , SD-SLS-SO , Sales Orders , Problem

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