Symptom
- SAP BW InfoObjects are not available for selection as a query source of Import BW in SAC when 'With Master Data' option is disabled
- The issue also happens when 'With Master Data' option is enabled but 'Characteristic is InfoProvider' option is disabled for the BW InfoObjects
Environment
- SAP Analytics Cloud, Enterprise Edition 2026.15.12
- Import connection to SAP BW
Reproducing the Issue
- 'With Master Data' and 'Characteristic is InfoProvider' option is disabled for one BW InfoObject.
- Log on to SAC tenant.
- Try to create a new model/query based on Import BW connection.
- Search for the InfoObject in Query selection.
=> Observe that the InfoObject is not shown in the list so cannot be selected.
Cause
- This behaviour is by design in SAC.
- Like Analysis for Office (AO), SAC can consume either a BW Query or a BW InfoProvider.
- Set the flag 'Characteristic is InfoProvider' and 'With Master Data'.
Resolution
Ensure both 'With Master Data' option and 'Characteristic is InfoProvider' option are enabled for the BW InfoObject.
It is strong suggested to have a test using Analysis for Office (AO)
See Also
- Tab Page: Master Data/Texts | SAP Help Portal
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effe…
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- site:https://userapps.support.sap.com SAP Analytics Cloud - Search
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAC, BW, InfoObject, With Master Data, Characteristic is InfoProvider, import connection, query content, RSD1, Master Data/Texts, BW 7.5, Analytics Cloud, dimension, metadata, availability, RSRT , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , LOD-ANA-AQU-BW , Data Acquisition from BW , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public