SAP Knowledge Base Article - Public

3831492 - How to access content owned by inactive users in SAP Analytics Cloud (SAC)

Symptom

  • Unable to retrieve or view files, stories, or models owned by an inactive user in a workspace.
  • Administrators need a method to access and share content associated with inactive user accounts.

Environment

SAP Analytics Cloud

Resolution

  1. Log in to SAC.
  2. Navigate to Files. 
  3. Go to System > Common > Users
  4. Select the inactive user to view all content created by that user. 
  5. Share the required content to make it accessible to other workspace members. 

    See Also

    Keywords

    deactivated user, orphaned assets, ownership transfer, asset recovery, administrator access, Files browser, Users directory, sharing settings, story access error, model access error, user offboarding, asset visibility, workspace administrator role, SAC governance, retention policy , KBA , LOD-ANA-ADM , SAC Administration , How To

    Product

    SAP Analytics Cloud 1.0