SAP Knowledge Base Article - Public

3831500 - Data Timeline shows no refresh history for public dimensions in SAP Analytics Cloud

Symptom

  • The Data Timeline panel in the production tenant fails to display any refresh/import history for the user across all public dimension import jobs.
  • The Sources table shows successful Last Run timestamps and Last Known Status (Success/Warning).
  • Error message: "This dimension/source has no records of any data updates or refresh."
  • Issue persists after hard refresh, incognito/private browsing, role comparison, and assigning the standard Admin role.
  • The system owner can see the Data Timeline panel in SAC.

Environment

  • SAP Analytics Cloud 2026.15.12


Reproducing the Issue

  1. Log into the production tenant as the affected user (or a newly created user with Admin privileges).
  2. Navigate to Modeler → any public dimension → Data Management.
  3. Select any source row that shows a successful or warning Last Run status.
  4. Observe that the Data Timeline panel shows "This dimension/source has no records of any data updates or refresh."

Cause

This issue is currently under investigation of development team.

Resolution

The solution of this issue is currently under investigation. 

See Also

Keywords

Data Timeline, refresh history missing, import history, public dimensions, Sources Last Run, Last Known Status, no records message, Data Management, dimension source, import data jobs, production only, QA works, admin role, timeline panel blank, status history not displayed , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions