SAP Knowledge Base Article - Preview

3831645 - Recommendation Center strategies are not available in Visual Content Editor product blocks

Symptom

  • Newly created recommendation logics/strategies in Recommendation Center are not available for selection in the Visual Content Editor (VCE) email product block.
  • The strategies are not listed as selectable options in the block configuration.


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Environment

  • SAP Engagement Cloud - Enterprise Edition
  • SAP Engagement Cloud - Emarsys Edition

Product

SAP Emarsys 1.0

Keywords

VCE, Visual Content Editor, Recommendation Center, recommendation strategy, recommendation logic, product block, strategies not listed, not appearing, email recommendations, personalization tokens, no products in preview, Emarsys email, block configuration, product source, repeatable block , KBA , CEC-EMA-EM , Email , How To

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