SAP Knowledge Base Article - Preview

3831650 - Error "Identity Provider could not process the authentication request received" when accessing the IdP Admin Tool.

Symptom

  • When the System Owner tries to access the IdP Admin Tool, the following error is displayed.

  • The same error occurs when accessing the IdP Admin Tool using Incognito/Private Browsing mode.

  • Error: 

    Identity Provider Administration
    Identity Provider could not process the authentication request received. Delete your browser cache and stored cookies, and restart your browser. If you still experience issues after doing this, please contact your administrator.

    Troubleshooting
    You can provide the following correlation ID to your administrator: [Correlation ID]

Images and data taken from SAP internal systems and demo environments. Any similarity to production data is purely coincidental. 


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Environment

SAP Analytics Cloud.

Product

SAP Business Data Cloud 1.0

Keywords

idp, system owner, URL, admin. , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

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