SAP Knowledge Base Article - Preview

3831801 - Infinite loading when selecting Survey as product source while creating a Sales Order from a Visit

Symptom

When creating a Sales Order as a follow-up for a Visit and selecting Survey as the product source, the page shows an infinite loading spinner and the survey products never load.


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Environment

  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

visit follow-up, sales order, survey, product survey, add products, infinite loading, loading spinner, page hangs, not supported, system behavior, limitation, survey-based products, sales order from visit, select survey as product source, cannot load products , KBA , CEC-CRM-SUR , Surveys for SAP Sales/Service Cloud , Problem

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