SAP Knowledge Base Article - Public

3831869 - Error Deleting Empty Folder in SAP Analytics Cloud

Symptom

  • A folder that appears empty cannot be deleted.
  • Error displayed: "Failed to delete the selected content as they contain a deprecated file. Please contact your SAP Analytics Cloud administrator."
  • Console message JSON includes messageId: CONTENTLIB_STAGE_DELETE_SINGLE_CLASSIC_APP_IN_FOLDER_ERROR.
  • Browser developer tools/network may show HTTP 500 Internal Server Error during the delete attempt.

Environment

SAP Analytics Cloud

Reproducing the Issue

  1. Sign in to the SAP Analytics Cloud tenant with a user having administrator permissions.
  2. Navigate to Files and open the target folder that appears empty.
  3. Attempt to delete the folder.
  4. Observe that deletion fails with a deprecated file error; the console shows messageId CONTENTLIB_STAGE_DELETE_SINGLE_CLASSIC_APP_IN_FOLDER_ERROR and developer tools may show HTTP 500.

Cause

  1. A Classic Story existed within the folder and was not visible during the initial review, preventing the folder from being managed or deleted as expected.
  2. The Classic Story was hidden because Classic Experience content is deprecated and visibility for such content was not enabled in the system configuration.

Resolution

  1. Enabled System Administrator → System Configuration → Enable Access to Content Created in the Classic Experience to make the hidden Classic Story visible.
  2. After the Classic Story became visible, the folder deletion process could be initiated successfully. 

Please advise the customer to review the Classic Story and either convert it to the current story format or delete it if no longer required.

See Also

Keywords

SAC, folder deletion, deprecated file, cannot delete folder, empty folder, classic story, analytic application, orphaned content, deleted user, hidden content, HTTP 500, CONTENTLIB_STAGE_DELETE_SINGLE_CLASSIC_APP_IN_FOLDER_ERROR, console error, recycle bin, system owner , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0