Symptom
When trying to create a new story based on an existing Datasphere model in Data Analyzer, the following error is displayed:
Failed to load [...] because of an authentication failure. Please contact your administrator.
Environment
- SAP Analytics Cloud
- SAP Datasphere
Reproducing the Issue
- Open Data Analyzer
- Select - > Create New -> From an Existing Model
- Under Datasphere select the desired Datasphere tenant name [...].
- Notice the error.
Failed to load [...] because of an authentication failure. Please contact your administrator.
Cause
The Datasphere user account has no authorizations to any of the Datasphere spaces.
Resolution
In Datasphere grant access to the required spaces for the corresponding Datasphere user account.
Keywords
KBA , LOD-ANA-DAN , SAC Data Analyzer , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public