SAP Knowledge Base Article - Preview

3832198 - Booking cancelled in SAP Concur but not in Travel agency reservation system

Symptom

User cancelled a booking in SAP Concur and received a confirmation stating the booking was cancelled however, the reservation was not cancelled in Travel agency reservation system (GDS)


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

PNR was cancelled in SAP Concur but booking was not cancelled in Travel agency reservation system (GDS). , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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