Symptom
User cancelled a booking in SAP Concur and received a confirmation stating the booking was cancelled however, the reservation was not cancelled in Travel agency reservation system (GDS)
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Environment
Travel > GDS Shop & Book
Product
Concur Travel all versions
Keywords
PNR was cancelled in SAP Concur but booking was not cancelled in Travel agency reservation system (GDS). , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem
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