Symptom
- On the termination screen, the Transfer Direct Reports section displays for an employee who has no direct reports.
- The employee has no active, inactive, or future-dated reportees.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Open the Termination UI for the affected employee.
- Observe that the Transfer Direct Reports section is displayed even though the employee has no direct reports.
Cause
Onboardee records referenced the employee as manager. These records are considered when rendering the termination screen, causing the Transfer Direct Reports section to appear.
Resolution
To identify the onboardee users, follow below steps.
- Open Data Inspector.
- Go to Job Information Audit.
- Filter for records where the manager equals the employee being terminated.
- Identify any onboardee/pending hire records that reference this employee as manager.
- Update those records to assign the correct manager or remove the unintended manager reference.
Keywords
transfer event reason, termination screen, transfer direct reports, no direct reports, pending hire, onboardee, onboarding, manager assignment, data inspector, job information audit, position management, internal hire screen, reassign direct reports, employee central , KBA , LOD-SF-EC-TER , Termination Details , How To
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public