SAP Knowledge Base Article - Public

3832303 - Transfer event reason appears for employee without direct reports on termination screen

Symptom

  • On the termination screen, the Transfer Direct Reports section displays for an employee who has no direct reports.
  • The employee has no active, inactive, or future-dated reportees.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open the Termination UI for the affected employee.
  2. Observe that the Transfer Direct Reports section is displayed even though the employee has no direct reports.

Cause

Onboardee records referenced the employee as manager. These records are considered when rendering the termination screen, causing the Transfer Direct Reports section to appear.

Resolution

To identify the onboardee users, follow below steps.

  1. Open Data Inspector.
  2. Go to Job Information Audit.
  3. Filter for records where the manager equals the employee being terminated.
  4. Identify any onboardee/pending hire records that reference this employee as manager.
  5. Update those records to assign the correct manager or remove the unintended manager reference.

Keywords

transfer event reason, termination screen, transfer direct reports, no direct reports, pending hire, onboardee, onboarding, manager assignment, data inspector, job information audit, position management, internal hire screen, reassign direct reports, employee central , KBA , LOD-SF-EC-TER , Termination Details , How To

Product

SAP SuccessFactors Employee Central all versions