SAP Knowledge Base Article - Preview

3832614 - Account record data is not updating in CDP

Symptom

Account record data is not updating in CDP


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Environment

SAP Customer Data Platform

Product

SAP Customer Data Platform all versions

Keywords

customer data platform, CDP, account data correction, event ingestion, payload missing fields, profile not updated, mapping null values, data event mapping, accName, c4cAccId, cdpId, call id, production, update not applied, identity resolution , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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