Symptom
As an Onboarding user completing Form I-9 Section 2, I want First Date of Employment to be provided through FieldMetaOverrideConfiguration, pre-populated from Employee Central with the employee’s most recent Hire or Rehire date, and editable using a date picker, specifically during the Global Assignment function, so that the date printed on Form I-9 is accurate for compliance while allowing controlled override when needed.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Open the employee's Job Information record.
- Note the value in custom field.
- Note the employee's Global Assignment Start Date.
- Open the employee's Onboarding process.
- Navigate to US Compliance Forms > Form I-9 > Section 2. This is where the employer reviews and completes the I-9 information.
- Review the First Day of Employment field displayed on the form.
Cause
Product Defect.
- This is a known defect and engineering team has introduced an enhancement.
Resolution
Two new functionalities are will be enabled:
- ability to override start date on i9 section2.
- ability to change start date directly on i9 section 2 page.
ENHANCEMENT: OBX-45534
- The enhancement targets to create a toggle in the Compliance Settings so the customer can enable it in their instance.
WORKAROUND:
- The two toggles need to be enabled by the Engineering Team.
- Raise a support ticket and provide your approval to enable the toggles.
- Support team need to reach out to the Engineering Team in enabling the toggle.
- Support Team, please see internal info.
Keywords
OBX-43839, OBX-45534, I-9, I9, US I9, Compliance, Global Assignment, Override fields, Override, GA, FieldMetaOverrideConfiguration, Form, US I-9 Form, Compliance Form, Onboarding, OBX , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Product Enhancement
SAP Knowledge Base Article - Public