SAP Knowledge Base Article - Preview

3832643 - Transactional data (sales quotes, service interactions, leads, or appointments) are not replicated from Sales Cloud and Service Cloud Version 2 to Customer Data Platform.

Symptom

  • No Sales Quotes, Leads, Opportunities, or Appointments are getting replicated from Sales Cloud and Service Cloud Version 2 (SCV2) to SAP Customer Data Platform (CDP).
  • Logs show successful replication status, but records are not appearing in SAP CDP.


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Environment

  • SAP Customer Data Platform
  • Connectors

Product

SAP Customer Data Platform 1.0

Keywords

cdp, leads, appointments, sales, opportunities, sales cloud, service cloud , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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