SAP Knowledge Base Article - Public

3832664 - Latest Stack Ranker system performance degradation when changing ratings or comments

Symptom

  • The Latest Stack Ranker loads successfully, but significant performance degradation occurs when users update ratings and/or comments.
  • Consecutive updates cause the page to become very slow and can appear unresponsive.
  • Web Developer Tools error: “Uncaught (in promise) TypeError: t.current.show is not a function”.
  • Web Developer Tools error: "error: { code; "ODE9999", message: "The request object has been recycled and is no longer associated with this facade" }"

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Navigate to Performance > Team Overview and open Stack Ranker.
  2. Select Edit.
  3. Change an employee’s rating and/or add/update a comment.
  4. Observe delays and potential page unresponsiveness after each update.

Cause

This is a known issue.

Resolution

The fix for this issue is planned to be deployed in the 2H 2026 release.

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

Disable the Latest Stack Ranker.

See Also

Keywords

stack ranker performance, rating update delay, comments slow, unresponsive stack ranker, latency updating ratings, edit ratings lag, slow save, ui lag, hang on update, performance degradation, competencies load performance , KBA , LOD-SF-PM-SYS , System Performance , LOD-SF-PM-TR , Team Rater / Stack Ranker , Known Error

Product

SAP SuccessFactors Performance & Goals all versions