Symptom
- The Latest Stack Ranker loads successfully, but significant performance degradation occurs when users update ratings and/or comments.
- Consecutive updates cause the page to become very slow and can appear unresponsive.
- Web Developer Tools error: “Uncaught (in promise) TypeError: t.current.show is not a function”.
- Web Developer Tools error: "error: { code; "ODE9999", message: "The request object has been recycled and is no longer associated with this facade" }"
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
- Navigate to Performance > Team Overview and open Stack Ranker.
- Select Edit.
- Change an employee’s rating and/or add/update a comment.
- Observe delays and potential page unresponsiveness after each update.
Cause
This is a known issue.
Resolution
The fix for this issue is planned to be deployed in the 2H 2026 release.
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
Disable the Latest Stack Ranker.
See Also
- SAP Community - SAP SuccessFactors Product Release & Road Map Information
- SAP Community - SAP SuccessFactors Patches Knowledge Base
- KBA 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
stack ranker performance, rating update delay, comments slow, unresponsive stack ranker, latency updating ratings, edit ratings lag, slow save, ui lag, hang on update, performance degradation, competencies load performance , KBA , LOD-SF-PM-SYS , System Performance , LOD-SF-PM-TR , Team Rater / Stack Ranker , Known Error
Product
SAP SuccessFactors Performance & Goals all versions
SAP Knowledge Base Article - Public