SAP Knowledge Base Article - Preview

3832666 - Intermittent EPM Add-in connectivity errors

Symptom

While refreshing a report in the EPM Add-in the following error message is displayed:

One or more errors occurred.
Error while communicating with the server.

Framework message:
The underlying connection was closed: The connection was closed unexpectedly.


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Environment

SAP EPM Add-in for Microsoft Office

Product

SAP Business Planning and Consolidation 10.1, version for SAP NetWeaver ; SAP Business Planning and Consolidation 11.0, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 11.1, version for SAP BW/4HANA ; SAP Business Planning and Consolidation 2021, version for SAP BW/4HANA

Keywords

KBA , EPM-XLS , EPM Excel Client , Problem

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