SAP Knowledge Base Article - Preview

3832780 - Deserialization error when submitting DataExtracts pipeline run via API (legacy Oracle /HANA)

Symptom

  • An error occurs when submitting a DataExtracts pipeline run through the API.
  • HTTP status: 500.
  • Error message: "Deserialization error. Please make sure payload is valid."


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Environment

  • SAP Incentive Management
  • Incentive Management on Legacy Oracle
  • Incentive Management on Legacy HANA

Product

SAP Incentive Management 2026

Keywords

deserialization error, 500, pipelines api, pipeline run, dataextracts, invalid payload, json payload, pipelinerun, stageTypeSeq, calendarSeq, periodSeq, processingUnitSeq, dataExtractsFileType, runDataExtracts, traceLevel , KBA , CEC-SAL-COM , Incentive Management , Problem

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