SAP Knowledge Base Article - Preview

3832800 - "Waiting for External process" dialog when logging in Analysis Office

Symptom

  • A dialog box "Waiting for External process" appears every time Analysis Office is launched and the user logs in to system.
  • It appears that Analysis Office is waiting for the connection to SAC.


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Environment

SAP Analysis for Microsoft Office, SAP Analytics Cloud Edition

Product

SAP Analysis for Microsoft Office all versions

Keywords

Analysis Office, AO, SAP Analytics Cloud Edition, SAC, waiting for external process, connect to SAC popup, login prompt, cannot suppress dialog, BW/4, authentication required, startup dialog, AO 2.8, Excel 32-bit, mandatory authentication, connection dialog , KBA , BI-RA-AO-XLA , Excel Addin , Problem

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