3832892 - Extended situation handling apps show no content

• No situation types are displayed on the home screen of the Manage Situation Types – Extended app. 
• Manage Situation Objects and Manage Situation Scenarios apps also display no content.
• The Create button is not visible in any of the affected apps. 
• Business roles and catalogues are correctly assigned to the affected user.
• System is quality or development. 
• No error message is shown; the apps open but the lists are completely empty. 

SAP S/4HANA Cloud Public Edition. 

1. Log on to the SAP S/4HANA Cloud Public Edition development or quality system.
2. Open the Manage Situation Types – Extended app from the SAP Fiori launchpad.
3. The home screen is blank — no situation types are listed.
4. Open the Manage Situation Objects app — the list is also empty.
5. Open the Manage Situation Scenarios app — the list is also empty.

Key User Extensibility has not been activated in the Extensibility Settings app. The extended situation handling apps require Key User Extensibility to be enabled in order to load and display content. Key User Extensibility is deactivated by default and must be manually enabled. 

1. Open the Extensibility Settings application.
2. Enable the Key User Extensibility setting.
3. Return to the Manage Situation Types – Extended app, Manage Situation Objects, and Manage Situation Scenarios apps. Content should now display correctly. 

• Refer to: Manage Situation Types – Extended.
• Refer to: Manage Situation Objects.
• Refer to: Manage Situation Scenarios.
• Refer to: Extensibility Settings.

Manage Situation Types – Extended, F5437, situation handling, Key User Extensibility, Extensibility Settings, create button disabled, no situation types displayed, situation framework, extended situation handling, S/4HANA Cloud, Situation Engine, enable key user, manage situation objects, manage situation scenarios.  , KBA , CA-SIT-ENG , Situation Handling: Situation Engine , Problem