3832991 - How to Use Field Placeholders in Validation Messages in SAP Sales and Service Cloud Version 2

You want to include dynamic field values directly in a validation message text so that end users see contextual information at runtime instead of a generic message.

• SAP Sales Cloud Version 2
• SAP Service Cloud Version 2

1. Sign in to your SAP Sales and Service Cloud Version 2 tenant.
2. Navigate to Settings > All Settings > Extensibility Administration.
3. Select the target service and entity.
4. Open or create a Validation rule.
5. In the message text field, type { to view the list of supported fields available for use as placeholders.

Validation messages support dynamic field placeholders. When a placeholder is inserted into the message text, the system replaces it with the actual field value at runtime. This feature must be explicitly enabled per tenant before use.

To insert a field placeholder into a validation message, type { in the message text field. A list of supported fields is displayed. Select the desired field to insert it as a placeholder.

The following constraints apply when using placeholders:

• A maximum of 5 placeholders can be added to a single validation message.
• Any placeholder referencing an unsupported field type will be replaced with a blank value at runtime.
• Messages exceeding 200 characters are automatically shortened to 200 characters at runtime. 
• Array fields are not supported as placeholders.

Note: This feature must be enabled before use. To enable it, create a support case with component CEC-CRM-PM-PF using the subject: Enable field placeholders in validation.

Create Validation

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