SAP Knowledge Base Article - Public

3833053 - Change in search results when using “Item Title → Does not contain → *” with Open Content Network, SAP SuccessFactors Learning

Symptom

Change in the search result

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. In Learning Administration, go to the target library, open Items, and select Add Items (+).
  2. Set filters: Source = LinkedInLearning; Item Title → Does Not Contain → *.
  3. Observe that the result set includes all Open Content Network (OCN) courses, including courses without a title, instead of returning only courses with a title.
  4. Note: Applying the same title filter on the Content → Open Content Network screen may appear to behave differently.

Cause

  • Expected behavior: the asterisk (*) in “Does not contain” is treated as a literal character, not a wildcard. The filter excludes items whose title literally contains “*”; it does not filter for empty titles.
  • OCN items without localized titles have no records in the pa_ocn_course_i18n table. When any title filter is applied, those items may not be included in the search results on certain screens because they are not part of the title-indexed set, not because they are filtered out.

Resolution

  1. Validate behavior:
  2. 1. Remember that “*” is a literal character, not a wildcard.
  3. 2. Test with other special characters (for example: ~, !, &, $) to confirm consistent behavior.
  4. If you need to align Item search behavior with the OCN screen behavior, adjust Search configuration:
  5. 1. Go to Learning Administration → System Administration → Configuration → System Configuration → Search.
  6. 2. In the selector > component section, set:
  • criteria.componentTitle.isNullFilter=null
  • criteria.componentTitle.isNotNullFilter=null
  1. 3. Apply changes.
  2. Strongly test in a non-production system first. Use discretion as changes may have side effects.

See Also

Keywords

open content network, OCN, item search, does not contain, asterisk, literal, wildcard, title filter, empty title, i18n, pa_ocn_course_i18n, search configuration, search selector, componentTitle, LinkedInLearning , KBA , LOD-SF-LMS-OCN , Open Content Network , Problem

Product

SAP SuccessFactors Learning all versions