SAP Knowledge Base Article - Public

3833157 - Unable to Assign or Edit Pay Components After Conversion to Alumni User - Onboarding

Symptom

When a terminated employee is converted to Alumni, admin users or any user in the system are unable to assign additional pay components to the Alumni user. 

Environment

SAP SuccessFactors Onboarding



Reproducing the Issue

  1. Navigate to the Alumni user's profile.
  2. Go to the Compensation section.
  3. Attempt to add a Pay Component field.
  4. Observe that the Pay Component field returns "No data" and no pay component can be selected or assigned.

Cause

Expected behavior

Resolution

This behavior has been confirmed by the Engineering team as expected system behavior.

Once a user is converted to Alumni status in SAP SuccessFactors Onboarding, adding new pay components or editing existing pay components is currently not supported. 

If you would like to enhance the product and to have this functionality, please request an enhancement request as per KBA 2090228 mentioning the requirement and business needs so that product team can assess and implement the functionality based on feasibility.

See Also

Keywords

Alumni, No data, Paycomponent, edit, OBX, ONB, compensation, ALU , KBA , LOD-SF-OBX-OFP-ALU , Alumni Access , Problem

Product

SAP SuccessFactors HCM Core 2605