SAP Knowledge Base Article - Preview

3833269 - HTTP 500 when creating SaaS Route in Custom Domains administration UI

Symptom

You are configuring SAP Business Technology Platform (SAP BTP. URL: https://cockpit.btp.cloud.sap) Custom Domain SaaS route.
The request fails with HTTP 500 (Internal Server Error).
Error message:
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Please either clean your browser cache including all cookies and web data, and reload the page, or open the page in a private/incognito browser window.
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Browser debug shows POST to /api/v3/saasRoutes returns 500.

Screenshot:


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Environment

  • SAP Business Technology Platform (BTP)
  • Cloud Foundry (CF)
  • SAP Custom Domain service

Product

SAP BTP, Cloud Foundry runtime and environment all versions ; SAP Business Technology Platform all versions

Keywords

SaaS Route, HTTP 500, Custom Domains, Custom Domain Manager, Access Control List, ACL, IAS, XSUAA, Work Zone, subscriber subaccount, subscription, route creation error, saasRoutes API, UI wizard, 500 Internal Server Error , KBA , BC-CP-CF-SEC-DOM , Custom Domain Certificates , Problem

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