3833305 - Why is the Cardholder's Name Populating as the Vendor Name on Corporate Credit Card Feed Transactions in SAP Concur Expense?

I noticed that when our corporate credit card transactions are imported through the card feed, the cardholder's name is appearing in the Vendor Name field instead of the merchant's name. When I tried to correct it, the field was grayed out and could not be edited. We expected the actual merchant's name (e.g., hotel, airline, restaurant) to populate automatically as it does on other transactions, but it is not — making it difficult to identify what the expense is for.

When corporate credit card transactions are imported into SAP Concur via the card feed, the cardholder's name is incorrectly appearing in the Vendor Name field instead of the actual merchant's name. This is a read-only field on card feed transactions and cannot be manually corrected by the end user or administrator within SAP Concur. , KBA , CON-CA-USP-CRC , Credit Cards , Problem