3833306 - Why do I get the message "This invoice does not have any Email associated to it"?

The invoice was sent through the Capture service and when clicking on 'Actions' > 'View Capture Email' I expect to see the original email from where the invoice was sent. Instead, I do get an error message saying that ''This invoice does not have any Email associated to it''.  Why is this happening and how can it be resolved?

I get the error message ''This invoice does not have any Email associated to it'' and I don't understand the reason of it. , KBA , CON-CA-USP-EMA , Email Addresses , Problem