SAP Knowledge Base Article - Preview

3833617 - Property Missing in Communication Configuration in Sales and Service Cloud Version 2

Symptom

When configuring master data replication, an expected property option (e.g. Use the external employee ID as the internal business partner ID during employee creation) is not available in the communication configuration.

Examples include:

  • A newly delivered property is not displayed in the service configuration.
  • A feature-related setting documented in the product guide is missing.
  • An expected inbound or outbound delivered property cannot be found.


Read more...

Environment

  • Product: SAP Sales Cloud Version 2
  • Integration for SAP Sales/Service Cloud

Product

SAP Sales Cloud Version 2 all versions

Keywords

employee id mapping, external employee id, internal business partner id, property missing, communication configuration, employee replication, inbound service, master data replication, s/4hana integration, property, communication property, checkbox not visible, property flag, delivered properties, integration package, sap sales cloud v2, sales cloud version 2 , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Known Error

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.