Symptom
After clicking the "Candidate Accepted" button to accept an offer on behalf of a candidate, the candidate is correctly moved to the Offer Accepted status. However, the current browser session does not recognize this status change, causing the next status to remain greyed out and preventing the recruiter from progressing the candidate further as the Offer Accepted is a required status.
If the page is refreshed, the issue dissapears.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
SmartRecruiters for SAP SuccessFactors
Product
Keywords
Candidate, Accepted, next status, greyed, out, offer, page refresh, status, progression , KBA , MNA-SR-OH , Offer and Hire , Problem
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