SAP Knowledge Base Article - Public

3839948 - Centralized Service Layer Save for Rehire with New and Old Employment Cannot Be Configured as Expected

Symptom

When attempting to implement the Centralized Service Layer Save feature for rehire processes in SAP SuccessFactors Onboarding, the behavior and configuration options do not align with the release documentation.

  • Rehire with New Employment: Rehire data is expected to be automatically validated and saved through the centralized service layer following Onboarding Rehire Verification.

  • Rehire with Old Employment: The feature described in the SAP SuccessFactors What's New Viewer cannot be implemented as expected. The Enable Automatic Rehire Data Merge for Rehire with Old Employment setting is not displayed. Consequently, the optional Hide Rehire Data Review Page for Rehire with Old Employment setting is also unavailable.

As a result, the customer cannot configure the documented rehire behavior for Old Employment, while the expected centralized Service Layer save behavior for New Employment also needs to be verified.

Reference Links from What's New Viewer:

Environment

SAP SuccessFactors Onboarding

Cause

  • This is a Known Error from product release 2H 2026.
  • This feature is not yet released in preview environments due to last minute regression issues.

Resolution

Onboarding Rehire release features will be progressively enabled in Preview environments between October 28 and November 9, 2026, following the schedule below.

Data Center (DC)

Planned Enablement Date

DC50

28 October 2026

DC82

28 October 2026

DC74

29 October 2026

DC80

29 October 2026

DC47

30 October 2026

DC30

30 October 2026

DC84

2 November 2026

DC22

2 November 2026

DC60

3 November 2026

DC62

3 November 2026

DC41

4 November 2026

DC70

4 November 2026

DC66

5 November 2026

DC68

5 November 2026

DC33

6 November 2026

DC57

6 November 2026

DC52

9 November 2026

DC55

9 November 2026

Customers are encouraged to test the newly enabled features in their Preview environments and validate their impact on existing configurations and business processes. Please report any unexpected behavior or potential issues through the appropriate support channels to help ensure a smooth Production rollout.

See Also

Keywords

KI2H2026, Centralized Service Layer Save, Rehire with Old Employment, Rehire with Old Employment Feature, Automatic Rehire Data Merge, Enable Automatic Rehire Data Merge for Rehire with Old Employment, Hide Rehire Data Review Page, Data Review for Rehire, Rehire Data Review Page, Rehire Configuration, Missing Configuration Setting, Configuration Option Not Available, Service Layer Save, Rehire Data Merging, Automatic Data Merge, Skip Rehire Data Review, Onboarding Rehire, Old Employment, SAP SuccessFactors Onboarding, Onboarding Release Feature, What's New Viewer, Feature Configuration, Rehire Process Configuration, OBX-28694 , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Known Error

Product

SAP SuccessFactors Onboarding 2611