SAP Knowledge Base Article - Public

2899305 - Language enabled not visible as translation for all Picklist Values

Symptom

  • Enabled language in manage languages does not appear as a translation in Picklist center
  • Enabled language appears in other places for example in “Settings” > “Change languages “ and/or Manage Recruiting Languages but not in all places it should.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Log in to instance
  2. Enable a language via manage languages
  3. Go to Picklist Center
  4. Select a Picklist to edit
  5. Select a value
  6. Notice the enabled language is not present as a translation

Resolution

If the changes made to the MDF Objects are not correctly reflected in the instance, you can follow the steps below in order to clear the MDF cache: 

Option 1: For Customers (Admin Center)

Step 1 - Clear the Metadata Cache:

    1. Navigate to Admin Center
    2. Open OData API Metadata Refresh and Export*
    3. Refresh Metadata Cache

Notes:

    • If this is not a visible option in Admin Center, make sure the permission category Manage Integration Tools is granted.
    • For more information, see KBA 2171588 - SuccessFactors: OData API Metadata Refresh and Export

Step 2 - Run the "MDF Object Definition to DB Sync" job:

    1. On Admin Center > Go to Scheduled Job Manager > Click on the tab Job Scheduler
    2. On Job Type, select MDF Object Definition to DB Sync
    3. On Actions, you can click on Run it Now (it is not possible to schedule this job to a future date).

Notes: 

    Option 2: For Partners and Support (Provisioning)

    Step 1 - Clear the Metadata Cache:

      1. Under "MDF Cache Tool" click "Clear Cache" link
      2. Click "Click to clear cache" button

    Step 2 - Run the "MDF Object Definition to DB Sync" job: 

      1. Navigate to Manage Scheduled Jobs
      2. Select MDF Object Definition to DB Sync job type
      3. If there's a job, run it. If not, create a new job and choose Run it now.

    See Also

    • KBA 2171588 - SuccessFactors: OData API Metadata Refresh and Export
    • KBA 2534674 - How To Schedule MDF Object Definition to DB Sync and Fix Inconsistencies In Metadata Framework

    Keywords

    MDF Cache, sf, successfactors, MDF, picklists, cache , KBA , LOD-SF-PLT-PCK , Picklist Management Issue , Problem

    Product

    SAP SuccessFactors HCM Suite all versions