Symptom
- Enabled language in manage languages does not appear as a translation in Picklist center
- Enabled language appears in other places for example in “Settings” > “Change languages “ and/or Manage Recruiting Languages but not in all places it should.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Log in to instance
- Enable a language via manage languages
- Go to Picklist Center
- Select a Picklist to edit
- Select a value
- Notice the enabled language is not present as a translation
Resolution
If the changes made to the MDF Objects are not correctly reflected in the instance, you can follow the steps below in order to clear the MDF cache:
Option 1: For Customers (Admin Center)
Step 1 - Clear the Metadata Cache:
-
- Navigate to Admin Center
- Open OData API Metadata Refresh and Export*
- Refresh Metadata Cache
Notes:
-
- If this is not a visible option in Admin Center, make sure the permission category Manage Integration Tools is granted.
- For more information, see KBA 2171588 - SuccessFactors: OData API Metadata Refresh and Export
Step 2 - Run the "MDF Object Definition to DB Sync" job:
-
- On Admin Center > Go to Scheduled Job Manager > Click on the tab Job Scheduler
- On Job Type, select MDF Object Definition to DB Sync
- On Actions, you can click on Run it Now (it is not possible to schedule this job to a future date).
Notes:
-
- Prerequisite is that this job was previously created from Provisioning.
- RBP and other prerequisites are available in SAP Help Portal Creating a Scheduled Job Request in Admin Center
- For any job creation, refer to SAP Help Portal - Notes on Some Common Job Types and search for the job type.
Option 2: For Partners and Support (Provisioning)
Step 1 - Clear the Metadata Cache:
-
- Under "MDF Cache Tool" click "Clear Cache" link
- Click "Click to clear cache" button
Step 2 - Run the "MDF Object Definition to DB Sync" job:
-
- Navigate to Manage Scheduled Jobs
- Select MDF Object Definition to DB Sync job type
- If there's a job, run it. If not, create a new job and choose Run it now.
See Also
Keywords
MDF Cache, sf, successfactors, MDF, picklists, cache , KBA , LOD-SF-PLT-PCK , Picklist Management Issue , Problem
Product
SAP SuccessFactors HCM Suite all versions
SAP Knowledge Base Article - Public