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1732581 - SSO が BI 起動パッドに対して機能せず、HTTP 500 エラーが表示される

Symptom

  • Vintela シングル サインオン (SSO) が BI 起動パッドに対して機能せず、以下のエラーが表示されます。

    HTTP ステータス 500 -
    --------------------------------------------------------------------------------
    type 例外レポート
    メッセージ
    説明 The server encountered an internal error () that prevented it from fulfilling this request.
    例外
     
    java.lang.RuntimeException: java.lang.NullPointerException
     com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:254)
     com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)
     com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:248)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:220)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:159)
     
    stdout.log に以下のエラーメッセージが表示されます。
     
    [DEBUG] Tue May 22 09:48:38 EDT 2012 jcsi.kerberos: Not forwarding a TGT for delegation because...
    [DEBUG] Tue May 22 09:48:38 EDT 2012 jcsi.kerberos: OK-AS-DELEGATE not in svc tkt


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Environment

  • SAP BusinessObjects Business Intelligence プラットフォーム 4.0 SP02
  • Tomcat 6

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

BI 4.0, SSO, HTTP 500, Delegation, Single Sign On, Vintela, 委任, シングルサインオン , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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