2303455 - How to manage Company Logo in System Email Notifications

• How to add/remove logo in System Email Notification Header;
• How to add/remove the footer logo on a SuccessFactors email notification;
• Company Logo is not showing in System Email Notifications Header;

SAP SuccessFactors HCM

1. Receives an email notification;
2. The logo is not dispalyed correctly in email notification.

The logo is not configured in 'Upload Company Logo' page.

A. In order to have the logo set on email notification header, the logo needs to be set on 'Upload Company Logo':

1. Navigate to Admin Center;
2. Go to 'Upload Company Logo'
3. Choose file > Upload logo file
4. Click 'Save'
5. The logo should appear on your System Email Notification Header

If you want to remove the logo from email notification header, make sure to remove the logo in 'Upload Company Logo'

B. In order to add the logo on the foot of the email notification, please follow below steps:

1. Go to Admin tools > Company System and Logo Settings
2. Enable HTML email notification.

After enabling the HTML email notfication, configure the last part of the email template notifications using the code below:

1. Go to Admin center tool search > Email Notification Template Settings
2. Choose the Template > At the bottom of the Email Body Section, place the code below:

<img align = "right" src="URL of image you want">

Please note the max size of the logo for email footer is 470x68. This can be adjusted by by adding the width and height per the example below:

<img align = "right" src="URL of image you want" width="470" height="68">

If you want to remove the logo from the email notification footer, do as below:

1. Go to Admin Center > Company Settings > Company System and Logo Settings > and untick "Enable HTML email notifications"
2. Please engage with a partner or open a ticket with customer support under the component LOD-SF-PLT-PRVR and ask them to uncheck "Embed SuccessFactors Logo in HTML Notifications" in provisioning on our end.
3. Go to Admin Center > Company Settings > Company System and Logo Settings > and re-tick "Enable HTML email notifications"

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Company Logo, Email Notifications, System Notifications, Logo Size, Email Header, Logo email header , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem